Privacy
Privacy Policy
Effective Date: 09 Jul 2025
At Optics Click Solutions, we are committed to protecting your privacy and ensuring that your personal and payment information is handled with the highest standards of security and confidentiality. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our digital services, including when you make payments for project-based work.
- Information We Collect
We collect the following types of information when you engage with our services:
Personal Information: Name, email address, phone number, company name, billing address.
Payment Information: Credit or debit card details (processed securely via third-party payment processors).
Project Information: Any materials, instructions, or data related to your branding, marketing, or web development projects.
Usage Data: Information on how you interact with our website or communication tools (e.g., IP address, browser type, time spent on pages).
- How We Use Your Information
We use your information to:
Provide and manage our digital services.
Communicate regarding project milestones, updates, and support.
Process payments and send invoices securely.
Improve our website, services, and client experience.
Comply with legal obligations and prevent fraud.
- Payment Processing & Milestones
All online payments are processed through secure third-party payment gateways (e.g., Stripe, PayPal, etc.).
Clients may choose to pay in milestones, which will be outlined in the project agreement or proposal.
We do not store your complete credit or debit card information on our servers.
Each transaction is encrypted and handled according to industry-standard PCI compliance protocols.
- Data Security
We implement strict measures to protect your information, including:
SSL encryption on our website.
Secure cloud storage for client files and project data.
Access restrictions and administrative controls.
Routine monitoring for unauthorized access or data breaches.
- Sharing Your Information
We do not sell, rent, or trade your personal data. We may share your information only with:
Trusted service providers (e.g., hosting partners, payment gateways) under confidentiality agreements.
Law enforcement or government agencies if required by law or to protect legal rights.
- Your Rights and Choices
You have the right to:
Access, update, or delete your personal information.
Request a copy of the data we store about you.
Withdraw consent or opt out of marketing communications.
To make a request, please contact us at: [Insert Email Address]
- Cookies and Tracking
Our website may use cookies or similar tracking technologies to enhance user experience, monitor performance, and personalize content. You may choose to disable cookies through your browser settings.
- Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.
- Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
- Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact:
Email : info@admin.com
Refund Policy
Effective Date: 09 Jul 2025
At Optics Click Solutions, we are committed to delivering high-quality digital and branding services that meet your expectations. We strive to ensure transparency and fairness in every client relationship. This Refund Policy outlines the conditions under which refunds may be granted for services rendered.
- General Policy
Due to the nature of our work—which involves time, resources, and creative effort—all payments made to Optics Click Solutions are generally non-refundable. However, we understand that certain circumstances may warrant a refund under specific conditions outlined below.
- Milestone-Based Payments
If your project is structured with milestone payments:
Refunds for upcoming milestones may be requested only if work has not yet started on that milestone.
Once a milestone has commenced and deliverables are in progress, refunds will not be issued for that portion of the payment.
In case of project cancellation by the client before completion, payment for completed milestones will be retained.
- Refund Eligibility
Refunds may be considered in the following cases:
Failure to deliver services as outlined in the signed agreement or project scope.
Mutual agreement between both parties to terminate the project early.
Duplicate or erroneous payment (subject to verification).
To request a refund, the client must submit a written request via email within 7 days of the disputed charge or delivery.
- Non-Refundable Items
No refunds will be issued for:
Completed milestones or delivered work.
Delays caused by incomplete client input, feedback, or documentation.
Services involving third-party costs (e.g., domain registrations, software licenses, paid ad credits).
Change-of-mind requests after project commencement.
- Dispute Resolution
If you are dissatisfied with any aspect of your service, we encourage you to contact us immediately. Our team will work with you to address the concern and, where applicable, provide revisions in line with the agreed-upon project scope.
- Contact Us
For any questions or refund requests, please reach out to:
Email: info@admin.com